FAQ’s - Frequently Asked Questions

Here you can find answers to the most common questions about our services.

What services does Rivolta provide?

We build custom software, integrate AI/automation, deliver cloud & DevOps solutions, provide system integration, and offer IT consulting for startups to enterprises.

Do you work with international clients?

Yes. We operate from Samarinda and have completed projects across Southeast Asia and beyond. We support remote collaboration across time zones.

What industries do you serve?

Logistics & maritime, finance, healthcare & education, retail, manufacturing, and government. We tailor solutions to domain needs and compliance requirements.

How do we start a project with Rivolta?

Contact us with high-level goals and constraints. We usually do a discovery workshop → architecture & roadmap → iterative delivery (sprints) with clear milestones and demos.

What's your typical engagement model and pricing?

We offer fixed-scope projects, time & materials, and dedicated squads. Pricing varies by scope—typical project minimums start at USD equivalent of local market ranges; we provide estimates after discovery.

What is the typical project timeline?

Small projects (UI + basic backend) can take 4–8 weeks. Medium projects (integrations, workflows) are often 3–4 months. Enterprise systems vary widely—timelines are confirmed after discovery. Most solutions range from 2 weeks to 6 months with clear timelines provided upfront.

Do you provide post-launch maintenance and support?

Yes. We offer SLA-based maintenance, security patches, uptime monitoring, and feature iterations. Support packages are customizable, including 24/7 monitoring, maintenance, and upgrades.

Can Rivolta integrate with our existing ERP/HRIS/3rd-party systems?

Absolutely. We integrate via REST/GraphQL APIs, event buses, webhooks, and standard vendor SDKs, following security and audit trail best practices.

How do you handle data security and privacy?

We follow secure SDLC practices (threat modeling, SAST/DAST), encryption in transit & at rest, role-based access, and comply with relevant local data protection rules. We provide security reviews and documentation. Client confidentiality is a top priority and we're happy to sign NDAs at any project stage.

Can you provide a short pilot or proof-of-concept (PoC)?

Yes. We commonly start with a focused PoC or MVP to validate assumptions, measure impact, and de-risk the full project. PoC scopes and timelines are tailored.

Do you publish technical articles or case studies?

Yes. Check our Articles section for technical posts, architecture notes, and product case studies that explain our approaches, tradeoffs, and outcomes.

How can I apply for a job or internship at Rivolta?

Visit our Careers page for current openings and application instructions. We welcome early-career and experienced engineers; typical interviews include a technical task and cultural fit discussion.

How do I know which service is right for my business?

Schedule a free consultation with us. Our experts will analyze your requirements and recommend the best-fit solutions. Our services are designed to scale with your business growth, team, data, and processes.