FAQ’s - Frequently Asked Questions
Here you can find answers to the most common questions about our services.
We build custom software, integrate AI/automation, deliver cloud & DevOps solutions, provide system integration, and offer IT consulting for startups to enterprises.
Yes. We operate from Samarinda and have completed projects across Southeast Asia and beyond. We support remote collaboration across time zones.
Logistics & maritime, finance, healthcare & education, retail, manufacturing, and government. We tailor solutions to domain needs and compliance requirements.
Contact us with high-level goals and constraints. We usually do a discovery workshop → architecture & roadmap → iterative delivery (sprints) with clear milestones and demos.
We offer fixed-scope projects, time & materials, and dedicated squads. Pricing varies by scope—typical project minimums start at USD equivalent of local market ranges; we provide estimates after discovery.
Small projects (UI + basic backend) can take 4–8 weeks. Medium projects (integrations, workflows) are often 3–4 months. Enterprise systems vary widely—timelines are confirmed after discovery. Most solutions range from 2 weeks to 6 months with clear timelines provided upfront.
Yes. We offer SLA-based maintenance, security patches, uptime monitoring, and feature iterations. Support packages are customizable, including 24/7 monitoring, maintenance, and upgrades.
Absolutely. We integrate via REST/GraphQL APIs, event buses, webhooks, and standard vendor SDKs, following security and audit trail best practices.
We follow secure SDLC practices (threat modeling, SAST/DAST), encryption in transit & at rest, role-based access, and comply with relevant local data protection rules. We provide security reviews and documentation. Client confidentiality is a top priority and we're happy to sign NDAs at any project stage.
Yes. We commonly start with a focused PoC or MVP to validate assumptions, measure impact, and de-risk the full project. PoC scopes and timelines are tailored.
Yes. Check our Articles section for technical posts, architecture notes, and product case studies that explain our approaches, tradeoffs, and outcomes.
Visit our Careers page for current openings and application instructions. We welcome early-career and experienced engineers; typical interviews include a technical task and cultural fit discussion.
Schedule a free consultation with us. Our experts will analyze your requirements and recommend the best-fit solutions. Our services are designed to scale with your business growth, team, data, and processes.